Udacity Leadership | Improving NPS

Problem: NPS below the desired threshold, it was expected, we just went through beta.  The real problem is globally focused products require intensive testing cycles. Udacity likes to move fast. I was able to treat a poor NPS as a project, breakdown tasks, assign...

Udacity Blitz | Platform

Problem: Graduates of Udacity programs often lack diversity with their portfolios. To solve this issue, Udacity launched Blitz.  Role: Founding member, Lead technical project manager, architect, and engineer. Impact: Average 30% month-over-month growth. Successfully...

Udacity | Project plagiarism

Problem:  If I take someone’s code and change all variables, will the system tag this as plagiarism or not? Role: Architect, lead technical project manager, and backup engineer.Impact: 70% Reduction in plagiarism The service was built off of JPLAG, a well known...

Project: Silo

Role: Udacity Blitz – Lead architect, technical project manager, and backup engineer. Here’s what Ariana Huffington had to say regarding the outcome: “Udacity Blitz is a service we need in today’s rapidly changing corporate landscape.  They truly put their...